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When you are setting up Audio Conferencing for Microsoft Teams, dial-in phone numbers are automatically assigned to your organization. To see the phone numbers that are assigned to your audio conferencing bridge, in the Microsoft Teams admin center, go to Meetings > Conference bridges. For more information, go to See a list of Audio Conferencing numbers.

Audio Conferencing coverage and pricing

For a complete list of all the countries/regions and cities where Audio Conferencing is available, see Country and region availability for Audio Conferencing and Calling Plans. For pricing information, see Pricing for Audio Conferencing.

Dial-in phone numbers in a meeting invite

When a Microsoft Teams user schedules a meeting in Outlook or Outlook Web App, the default audio conferencing number that is set for the user is included in the meeting invite. If you want to select a different default number for one or more users, you can change that by going to Users, selecting the user, and editing the user's Audio Conferencing settings. See Set the phone numbers included on invites.

Dial-in phone numbers set on an audio conferencing bridge

There are two types of audio conferencing phone numbers that can be assigned to your conferencing bridge: Shared and Dedicated. Both types of these numbers can be used by any caller to join audio meetings that are being held in your organization.

  • Dedicated phone numbers are those phone numbers that are only available to users within your organization. You can change the languages that are used when someone calls in to one of these numbers.

  • Shared phone numbers are those phone numbers that can be shared with other Office 365 organizations. You can't change the languages that are used when someone calls in to one of these numbers.

While the default audio conferencing number that is assigned to an organizer is only included in the meeting invite, a caller can use any of the phone numbers that are assigned to your conferencing bridge to join a meeting. The list of phone numbers that can be used to join a meeting is available using the Find a local number link that is included on every meeting invite.

Automatically assigned audio conferencing phone numbers

Shared audio conferencing phone numbers are automatically assigned to organizations when they're enabled for audio conferencing. When the phone numbers are assigned, a phone number is assigned as the default phone number of the conferencing bridge. The phone number assigned as the default number of the bridge will be one from the country/region of the organization.

To see a list of those countries/regions that have phone numbers automatically assigned to organizations, see Country and region availability for Audio Conferencing and Calling Plans.

Note

The country or region location of your organization can be found by signing in to the Microsoft 365 admin center and looking under Organization Profile.

Caution

Due to limited availability of toll phone numbers in Venezuela, Indonesia, and United Arab Emirates (UAE), organizations from these countries/regions won't have an Audio Conferencing toll number automatically assigned to them. Toll-free numbers from these locations are available depending on available inventory.

What else should you know?

  • To see the list of supported languages for audio conferencing, see Audio Conferencing supported languages.

  • You can set up to four languages for each audio conferencing phone number - one primary and three secondary. And you can also set languages on a dedicated audio conferencing phone number.

  • To set the dial-in phone number for a user, see Set the phone numbers included on invites.

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Sometimes people in your organization will need to use a phone to call in to a meeting. Microsoft Teams includes the audio conferencing feature for just this situation! People can call in to Teams meetings using a phone, instead of using the Teams app on a mobile device or PC.

You only need to set up Audio Conferencing for people who plan to schedule or lead meetings. Meeting attendees who dial in don't need any licenses assigned to them or other setup.

For frequently asked questions about Audio Conferencing, see Audio Conferencing common questions.

Note

We are frequently updating how you can manage features, so the steps here might be a little different from what you see.

Step 1: Find out if Audio Conferencing is available in your country/region

Go to Country and region availability for Audio Conferencing and Calling Plans and select your country or region to get availability information about Audio Conferencing, as well as information about Phone System, Calling Plans, toll and toll-free numbers, and Communications Credits.

Step 2: Get and assign licenses

  1. For Audio Conferencing, you need a license for each user who will set up dial-in meetings. To learn which licenses you need to buy for Audio Conferencing and how much they will cost, see Microsoft Teams add-on licensing.

    Note

    Audio Conferencing is included in Office 365 Enterprise E5 licenses and as an add-on.

  2. After you buy the Audio Conferencing licenses, you will need to assign them to those people in your organization who are going to schedule or lead meetings. See Assign licenses to users in Office 365 for business you purchased to the people in your organization who are going to schedule or lead meetings.

  3. We also recommend that you assign Communications Credits licenses (they don’t cost anything) to the same people you assigned licenses to in the previous step. To learn how to set up Communications Credits, see Set up Communications Credits for your organization.

Note

You can also set up pay-per-minute Audio Conferencing.

Step 3: Get service numbers for your conferencing bridges

For Audio Conferencing, you can’t use phone numbers for users; you will need to get service numbers. You can get either toll or toll-free service numbers for your conferencing bridges. There are three ways to get toll and toll-free service numbers:

  • Use the Microsoft Teams admin center. For some countries/regions, you can get service numbers for your conferencing bridges using the Microsoft Teams admin center. See Getting service phone numbers.

  • Port your existing service numbers. To port or transfer existing numbers from your current service provider or phone carrier to Office 365. You can see Transfer phone numbers to Teams or Manage phone numbers for your organization for more information to help you do this.

  • Use a request form for new numbers. Sometimes (depending on your country/region) you won't be able to get your new service numbers using the Microsoft Teams admin center, or you will need specific phone numbers or area codes. If so, you will need to download a form and send it back to us. See Manage phone numbers for your organization for more information.

Step 4: Assign a service number to the conferencing bridge

Once you get your toll and/or toll-free phone numbers for your conferencing bridge, you need to assign the numbers so they can be used on meeting invitations.

Follow these steps to assign a new phone number to your audio conferencing bridge.

Dmg Audio Plugins

Using the Skype for Business admin center:

  1. Go to the Microsoft 365 admin center > Admin centers > Teams > Legacy portal.
  2. Select Voice > Phone numbers.
  3. Select the phone number, and click Assign.

For more details, see Change the phone numbers on your Audio Conferencing bridge.

Step 5: Set the default and alternate languages for a conferencing bridge

Next, you want to Set auto attendant languages for Audio Conferencing in Microsoft Teams that the conferencing auto attendant uses to greet callers when they dial in to a phone number for Audio Conferencing.

Using the Microsoft Teams admin center:

Dmg Audio Number Of Licenses
  1. From the Dashboard, go to Meetings > Conference bridges.
  2. Select the conferencing bridge phone number, click Edit, and then choose the default language.

Step 6: Set your conferencing bridge settings

After setting up your conferencing bridge, verify that the default settings such as entry/exit notifications and PIN length are the ones you want to use; if they're not, you can change them.

Using the Microsoft Teams admin center:

  1. From the Dashboard, go to Meetings > Conference bridges.
  2. Select Bridge settings. This will open the Bridge settings pane.

For more details, see Change the settings for an Audio Conferencing bridge.

Step 7: Assign dial-in phone numbers for users who lead meetings

Dmg Audio Number Of Licenses Online

After you have created an Audio Conferencing bridge, you need to set the toll and toll-free numbers for your users.

You will need to do this for all of the people in your organization who lead or schedule meetings.

Using the Microsoft Teams admin center:

  1. From the Dashboard, click Users, select the user from the list, and select Edit.
  2. Select Edit next to Audio Conferencing, and then in the Audio Conferencing pane, choose a number in the Toll number and Toll-free number lists.

If you need more details, see Assign Microsoft as the audio conferencing provider.

Step 8: Set up meeting invitations (optional)

Dmg Audio Number Of Licenses Online

The dial-in numbers that are set for the user will be automatically added to the meeting invitations that are sent to meeting attendees. However, you can add your own help and legal links, a text message, and small company graphic if you want. See Customize meeting invitations.

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